Our team wanted to provide a clear, high-level overview of the CDC Reservation process for dogs arriving from high-risk rabies countries for all travelers. Our goal is to help you understand every step, we're offering one comprehensive downloadable PDF that brings all requirements and timelines together in a single guide in simple terms.
This PDF outlines the full preparation timeline, including pre-requisites, what must be completed 30 days to 3 months before arrival, 15–30 days before arrival, and the final 1–15 days before your dog enters the United States. It also breaks down the reservation flow for in-cabin pets, excess-baggage pets, and dogs arriving as manifest cargo.
We strongly recommend downloading and reviewing this PDF to gain a clear understanding of the CDC Reservation process before planning your pet’s arrival at The ARK at JFK. Feel free to share this amongst your friends and across social media groups.

As part of our commitment to improving the customer experience, The ARK will be implementing planned system updates starting September 1.
These updates are designed to support a more efficient and reliable experience for our customers and team. While the transition is taking place, you may notice some temporary differences in system functionality or access.
If you need assistance, please contact your Pet Travel Manager (PTM) direct via email. You can also reach our team through The ARK’s social media channels and we are happy to help.
Thank you for your patience and continued trust in The ARK.