Specialty Shipments

"From there to here and here to there, we ensure that your animal receives outstanding care."

Aviary & In-Transit Animals

Birds of a different feather require unique care and handling. The ARK Aviary & In-Transit Animal Facility can accommodate commercial and individual shipments of birds, non-domesticated mammals, and exotic animals. USDA-approved team members are always on-site to ensure these delicate creatures are appropriately cared for at every turn of their stay.

Services

The ARK can provide care for commercial shipments of birds and other non-domesticated animals transiting through JFK, LGA, and EWR

Temperature controlled and quiet holding areas

Approved coordinator for specialty live animal shipments through JFK

Coordination with government agencies such as US Fish & Wildlife, USDA, and CBP for required inspections and clearance

Planeside transportation to minimize stress and movement within JFK

The ARK at JFK

78A N. Boundary Road, John F. Kennedy Int. Airport, Jamaica, New York 11430

System Update Notice

As part of our commitment to improving the customer experience, The ARK will be implementing planned system updates starting September 1.

These updates are designed to support a more efficient and reliable experience for our customers and team. While the transition is taking place, you may notice some temporary differences in system functionality or access.

If you need assistance, please contact your Pet Travel Manager (PTM) direct via email. You can also reach our team through The ARK’s social media channels and we are happy to help.

Thank you for your patience and continued trust in The ARK.

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