24/7 Animal care
Coordinating air travel for companion animals can be complex and stressful for both humans and animals. Pets transported as live animal cargo or excess baggage spend hours confined in their transport crates, both before and after the flight. Often, they are placed in a cargo warehouse without access to food, water or relief.
ARK Pet Oasis aims to alleviate the concerns of pet parents and reduce animals' anxiety by providing a safe, calm and supportive environment before and after their flight. Our goal is to minimize the time your pet spends in a confined crate. Operating at a central resource available 24/7, ARK Pet Oasis caters to the needs and promotes the welfare of companion animals traveling as cargo.
Meet the ARK Pet Oasis Manager
Marlon Leon
Marlon keeps ARK Pet Oasis running smoothly by making sure every shift is covered and every animal receives the care they deserve. He is not the type to stay behind a desk. Marlon works side by side with the team, leading by example and ensuring operations flow efficiently from start to finish.
Always on time and always ready for a challenge, Marlon loves that no two days are ever the same. Working with animals has been his lifelong passion, and he thrives on the energy, unpredictability, and joy they bring to his day.
System Update Notice
As part of our commitment to improving the customer experience, The ARK will be implementing planned system updates starting September 1.
These updates are designed to support a more efficient and reliable experience for our customers and team. While the transition is taking place, you may notice some temporary differences in system functionality or access.
If you need assistance, please contact your Pet Travel Manager (PTM) direct via email. You can also reach our team through The ARK’s social media channels and we are happy to help.
Thank you for your patience and continued trust in The ARK.