*NOTE: We require at least 21 days notice for all Animal Care Facility (ACF) reservation requests.
*Effective January 12 the CDC removed several serology labs. You can check here to make sure sure your serology lab is approved by the CDC: Approved Rabies Serology Laboratories for Testing Dogs
In-Cabin: Your dog flies with you inside the plane — usually under the seat in a carrier.
Excess Baggage: Your dog flies on the same plane as you or under a flight ticket, but in the cargo hold of the plane (a temperature-controlled area for animals).
Manifest Cargo: Your dog flies as official cargo, airline treats your dog's travel as a freight shipment.

As part of our commitment to improving the customer experience, The ARK will be implementing planned system updates starting September 1.
These updates are designed to support a more efficient and reliable experience for our customers and team. While the transition is taking place, you may notice some temporary differences in system functionality or access.
If you need assistance, please contact your Pet Travel Manager (PTM) direct via email. You can also reach our team through The ARK’s social media channels and we are happy to help.
Thank you for your patience and continued trust in The ARK.