(23) individual 12×12 stalls with non-slip flooring, high quality timothy hay, access to fresh water, and ample bedding
Direct loading from landside transportation (trailers) into export stalls
Around the clock supervision and care by knowledgeable, experienced and dedicated equine staff
Pre-approved grooms and handlers can have access to their horses while at The ARK
More efficient and safe movement: Indoor USDA pre-departure medical check and direct loading into jet stalls for departure
Grooming upon arrival and prior to departure, as well as other special services upon request
24/7 observation by experienced staff
24/7 Emergency care by Veterinary Services at JFK. Cornell Ruffian Equine Specialists are also less than 7 miles from The ARK
Enhanced biosecurity protocols in place to prevent disease transmission

As part of our commitment to improving the customer experience, The ARK will be implementing planned system updates starting September 1.
These updates are designed to support a more efficient and reliable experience for our customers and team. While the transition is taking place, you may notice some temporary differences in system functionality or access.
If you need assistance, please contact your Pet Travel Manager (PTM) direct via email. You can also reach our team through The ARK’s social media channels and we are happy to help.
Thank you for your patience and continued trust in The ARK.